Think Company
UX design and development agency work: collaborating with enterprise teams to research, design, and ship digital products across healthcare, financial services, pharmaceuticals, and telecommunications.
Think Company is a user experience design and development agency that partners with forward-thinking organizations to create digital products, modernize experiences, and drive measurable business impact. Their teams combine research, strategy, experience design, and engineering to tackle complex, industry-specific problems — from regulated healthcare and pharma workflows to financial services and telecom customer experiences.
Work spans evidence-based design thinking at scale: discovery and research, product and content strategy, interface design, and implementation for brands that need reliable, accessible digital systems. Engagements often involve close collaboration with client teams to improve journeys, rebuild internal tools, and ship experiences that hold up under real-world constraints like compliance, legacy systems, and multi-channel delivery.
Their portfolio includes healthcare access platforms, content and knowledge systems, workforce and HR products, financial advisor tools, and self-service experiences for business customers — always with an emphasis on clarity, usability, and outcomes that matter to both users and the business.
Clients
These are some of Think Company’s clients — enterprise organizations across healthcare, financial services, pharmaceuticals, telecommunications, and consumer brands. Engagements with teams at companies like Comcast, ADP, Vanguard, Johnson & Johnson, Newell Brands, Eventbrite, Merck, MetLife, Children’s Hospital of Philadelphia, and Fiserv shaped the kind of regulated, high-stakes product work the agency is known for.
ADP DataCloud Insights
For ADP, Think Company designs and ships workforce analytics experiences that help managers and executives make sense of complex HR data. ADP DataCloud Insights turns metrics like turnover, overtime, labor cost, and projected retirement into clear dashboards and mobile views — with benchmarks, filters by department or location, and charts that surface what needs attention. The work spans responsive layouts across phone, tablet, and desktop so the same strategic insights stay usable wherever leaders review them.
Comcast Customer Service
For Comcast, Think Company builds tools that help customer service agents resolve accounts quickly and consistently. Work includes agent-facing experiences like Einstein 360 customer lookup — billing, diagnostics, activity, and actions in one place — plus modular service cards for change of service, usage, and plan management. The engagement also covers research and object mapping to structure complex account data, and a shared design system (color, buttons, badges, and status patterns) so interfaces stay coherent across the service platform.
